"It's Mental over Physical
- just get it done and think three months ahead of what you'll achieve"
Cancellations: I require at least 24 hours advance notification if you wish to cancel an appointment. If you
fail to notify me 24 hours in advance you will be charged for that session. A call at 10 PM to cancel a 9 AM session the next day does not constitute 24-hour advance notice.
Appointment times are strictly adhered to. If you have an appointment for a 1-hour session at 10 AM and show up at 10:30 AM, your session will still end at eleven. If I haven't heard from you and you are 30 minutes late for your session, I will consider you a no show, and will leave or book some one else in. You will be charged for the session.
Personal interruptions (such as phone calls) during a session will not extend the length of the session. If I have some sort of personal crisis I will extend your session, but I assure you it will be life or death.
Finally, your training privileges will be taken away if you cancel frequently . I take my business seriously. I treat my clients with respect and professionalism, and I expect similar treatment in return.
I only train at Les Mills Gyms - or in your private facilities - or in public places. I am not licensed at any other gyms. Please see my prices page for our policy and processes.